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Deliveries & Shipping

At the checkout, the cost of delivery will be calculated with current Australia Post data but may be adjusted depending on the actual cost charged by Australia Post. Any additional cost will be added to your payment.

Goods will be dispatched to the nominated shipping address once full payment has been made and cleared. Processing times may vary depending on the bank or payment provider or availability of goods.

Goods that are in stock will generally be dispatched same or next day with a 1-7 days delivery time via Australia Post. Special orders may take additional time depending on availability. You will be provided with a shipping consignment number once the goods have been dispatched so that you can track and trace the delivery progress via the Australia Post Parcel Tracker.

Delays with some deliveries may be experienced due to unforseen circumstances such as bad weather events, road closures, public holidays etc. 

Goods that are sent with Australia Post Parcel or Express satchels are automatically covered by $100 insurance should something go wrong. If you have any concerns, then we strongly recommend you take advantage of the optional insurance (Extra Cover) and/or Signature Required for an additional cost for high value orders that can be selected from the delivery options at the checkout.

It is your responsibility to correctly specify the shipping address with the correct location, spelling, contact details etc and provide a safe and secure drop-off location. We will not be held liable for any goods that are lost, stolen or damaged in transit in any way shape or form. All goods will be clearly labelled, packed and sealed adequately beforehand to ensure safe shipping, but anything can happen once they're out the door and out of our control. If you have any issues with deliveries, please contact Australia Post Customer Service on 13 7678.